FAQs

We've compiled a list of Frequently Asked Questions that may hold the key to your query.

Q1.

How does the Cuisipro warranty work?

We believe in our products. Combining high quality materials with functional design, we create durable and beautiful products. With high-quality workmanship and subjected to our rigorous testing standards, no product or detail is overlooked. We have confidence that you will love the results. That is why we stand behind our products with a warranty. We back up our products with an uncompromising 25-year warranty.

 

Q2.

How does Cuisipro design products?

Design is not just about how something looks, it's also about how it works. We think about practicality and style. We design all the subtleties and details with precision. We prototype, test and refine to bring the best ideas to life. We consider form, materials, maintenance, cleaning and how all these ideas come together to make something truly beautiful. Our designs are exclusive and original and are created by our own experienced and expert design team of industrial and graphic designers.

 

Q3.

Where can I buy Cuisipro products?

Cuisipro products are available at a wide variety of retailers including Costco, William Sonoma, Macy's, Bloomingdales, Crate & Barrel and many stores across United States, Canada, South America, Europe, Australia and South Africa.

 

Q4.

To what temperature are the silicone tools heat resistant?

We use silicone on our spatulas spoons and whisks. Silicone does not scratch and is pliable, strong, waterproof and heat resistant up to 500°F / 260°C. Unlike rubber and plastic silicone will not absorb water and food particles, so it is very easy to clean and does not harbor odors or germs.

 

Q5.

Are my silicone, stainless steel and nylon utensils dishwasher safe?

Yes, they are top rack dishwasher safe.

 

Q6.

Why do you recommend that some of Cuisipro products be washed in the top rack of the dishwasher?

The top rack of dishwashers clean effectively but with a gentle wash.

 

Q7.

What grade of stainless steel does Cuisipro use?

Stainless steel is rust- resistant, strong, durable, hygienic and resistant to high and low extremes of temperature. Our high quality medical grade of stainless is available in two finishes. Polished stainless steel is glossy, shiny, bright and easy to clean. Brushed stainless works best for frequently handled items as the matte finish cuts down on visible scratches and does not show finger prints. Dishwasher safe.

 

Q8.

Why are Cuisipro graters so special?

Exclusive to Cuisipro, our Surface Glide Technology™ is based in the repeated grooved pattern that is spread evenly across the face of the grating surface. These grooves create two distinct advantages; the smooth surface reduces resistance, making grating effortless and it elongates the length of each individual blade, providing a larger cutting surface and therefore producing more gratings per stroke, and therefore a better yield. Combined, these features create the perfect balance between ease of grating and maximum efficiency for the ultimate grating experience that etched graters alone cannot compete with. No other grater on the market has this patented grooved grating surface.

 

Q9.

How heat-resistant are Kitchen Grips?

Kitchen Grips Inc. offers a unique line of kitchen gloves and hand safety products made of FLXaPrene™. This material is not only heat-resistant (500°F / 260°C to -134°F / 92°C) for oven and stove top use, but also stain-resistant, and is flexible and comfortable to use.

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